Select Page

Terms & Conditions

Last updated: 8th Dec 2022

By viewing and using the website you are considered to agree to these terms and conditions without qualification. If you do not agree to be bound by these terms and conditions, you must stop accessing and using our website. We reserve the right to change these terms and conditions at any time by notifying users of the existence of the amended terms and conditions through our website. By continuing to access our website or by registering for any of the Creative Studio Collective classes, workshops, events & creative briefs, please be aware you are agreeing to the following Terms & Conditions:

You acknowledge that you are purchasing a Creative Studio Collective product or course from the co-creators and delivered in partnership with Hufton Studio Limited & Charlie Rowan Designs.

You acknowledge that all of the digital products that are available for sale on our site are owned or controlled by our licensors, or us. Upon payment of the price for any of these digital products, we grant you a non-exclusive, non-transferable license to use the digital products for your own personal, non-commercial use.

You agree that you shall not redistribute, transmit, assign, sell, commercially exploit, broadcast, modify, adapt, edit, sub-license, rent, share, lend, or transfer any digital products that you purchase through this site, or any of the contents delivered via Instagram Live, Studio Chats, YouTube, Vimeo or within our private communities.

You confirm that you are purchasing a single license for this course for your individual use only. To inquire about educational/corporate rates (for official groups of 10 or more) please send an email to

You acknowledge that Creative Studio Collective reserves the right to replace any advertised content with alternative content of an equivalent value without notice.

You acknowledge that Creative Studio Collective reserves the right to replace any advertised lead teacher/Artist or co-teacher/Artist with another suitable lead teacher/Artist or co-teacher/Artist chosen at Creative Studio Collective’s sole discretion without notice. This includes replacing Fleur Crawford or Ryann Scrafford for any particular workshop, session, event or course should they be unavailable due to unforeseen circumstances, such as illness.

You acknowledge that all sales are final and no refunds will be given before, during or after classes, products or workshops.

You acknowledge that, if paying in instalments, no part-payments will be refunded should you cancel your place before class begins.

You acknowledge that there is no feedback from Creative Studio Collective offered in any product, workshop or course which is not live.

 We have students from all over the world and all payments are made via PayPal and Stripe. All courses are priced in USD$. Any approximate $ equivalents in any other currency given are for reference only. When paying by Stripe & PayPal, you will be charged in your local currency at the prevailing Stripe & PayPal exchange rate.

You acknowledge that we reserve the right to update and amend these Terms and Conditions at any time without notice.

Live Zoom Calls: Creative Studio Collective may conduct office hours/live Question and Answer sessions as part of the Course, however, no live calls are guaranteed. The Company may schedule calls that will depend on your timely participation in the calls. You should show basic etiquette for other participants and for Company’s time and should not interrupt or monopolize the conversation. You should not share any confidential information learned from the call, including information learned from Company or from other participants. Please be respectful and courteous to make the best use of this Course feature.

Bonuses: Company may offer bonuses to individuals who sign up for the Course. You shall be entitled to any bonuses offered at the time of your enrolment. Bonuses are not guaranteed to be available for the entire lifespan of the Course, product or workshop and they vary depending on specific live and automated promotions throughout the year.

Privacy policy and personal information

Registration and use of the services on our website requires you to provide personal information. We maintain a privacy policy as set out below. You consent to the release of your personal information to us and third parties in connection with the uses contemplated by the privacy policy. If you have questions or comments about our privacy policy, please contact us at

Registration and accounts

By registering on our website, you consent to receive marketing, promotional and other material by way of electronic messages from us. You will ensure that all usernames and passwords required to access our website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security. You must not transfer your account to another user or maintain more than one account with us without our consent.

We may, at our sole discretion, suspend or terminate your account and limit your access to our website.

Copyright and Trademarks

We or our suppliers own the copyright in the contents of our website. No part of our website may be distributed or copied for any commercial purpose and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent. You may not frame any part of our website material by including advertising or other revenue-generating material. Further, you may not remove or alter any trademarks or logos that appear on any material on our website.

You acknowledge that Creative Studio Collective, Hufton Studio Limited & Charlie Rowan Designs are the owner(s) or licensee(s) of all intellectual property rights in the site and the digital products you purchase, including any databases that hold relevant information about the site and its products. They are protected by copyright and you may only use any of the digital products in line with these terms.


The contents of our website may include links to third-party materials. We will not be responsible for the content of any linked sites or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators. We reserve the right to prohibit links to our website and you agree to remove or cease any link on our request.


Any dealings with any advertiser appearing on our website are solely between you and the advertiser or other third party. We are not responsible or liable for any part of any dealings or promotions.

Communication tools 

If you use any communication tools available through our website (such as any forum, chat room or message centre), you agree only to use those communication tools for lawful and legitimate purposes. You must not use any communication tool for posting or disseminating any material unrelated to the use of our website, including (without limitation) the offer of goods or services for sale, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of our website, or material or data in violation of any law (including data or other material that is protected by copyright or trade secrets which you do not have the right to use). When you make any communication on our website, you represent that you own the content of the communication.

We are under no obligation to ensure that the communications on our website are legitimate and we are not able to monitor communications at all times. We reserve the right to remove any communication at any time in our sole discretion. Please report any objectionable information to us at:

Exclusion of liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage that results from your use of our website and any services we provide, including from all express and implied warranties and representations. We will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of anticipated savings or loss of opportunity). 

If you are a consumer using our website for non-business activities then nothing in these terms and conditions is intended to abrogate any rights you might have under the Consumer Guarantees Act 1993 (if any).


You will take all necessary action to defend and indemnify us and our directors, employees and agents against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arises from a breach by you of any of these terms and conditions.

Information and material 

The content on this site is provided for general information only. You should obtain professional or specialist advice before taking or refraining from any action on the basis of any information on this site.

You give permission for Creative Studio Collective to use any images you submit for critique in any of the CSC courses or community areas, competitions, social media pages & groups, or to any class gallery in any current or future class-related marketing or promotional strategies, online or offline. You will always be credited and will retain the rights to your work.

You give permission to Creative Studio Collective to use any reviews or feedback you submit via email, survey, the classroom comments for future class-related marketing or promotional strategies, online or offline.

Entire agreement

These terms and conditions in conjunction with our privacy policy form the entire agreement between us and you relating to our website and your use of the services.

General Provisions

If at any time we do not enforce any of these terms or conditions, or grant you time or any other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that, or any other, term or condition.

Further, if any part or provision of these terms and conditions is considered to be invalid, unenforceable or in conflict with the law, that part or provision is deemed to be modified by a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will continue to be binding on the parties.

These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the exclusive jurisdiction of the Courts of New Zealand.

Privacy policy

Creative Studio Collective understands and respects the importance of your privacy. This Privacy Policy outlines how we use the personal data we collect from you, or that you provide to us. Please read the following information carefully.

For the purpose of the General Data Protection Regulation (GDPR) 2018, we, Creative Studio Collective are the Data Controller and Processor for

By registering for our Newsletter, downloading a resource, purchasing a product or submitting your personal data via this website, you agree to the transfer, storing or processing of it as set out below. We require these details in order to keep you updated and to fulfill our contract with you. Please do not use this website if you do not agree with any of the following.

What information do we collect?

We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you will be asked for personally identifiable details. You may, however, visit our site anonymously. When visiting our site anonymously, we may store information regarding the behaviour of your session on our website, such as what pages were visited, what links you clicked on and how long you spent before going to another page.

Any of the information we collect from you may be used in one of the following ways by Creative Studio Collective, Hufton Studio Limited & Charlie Rowan Designs

  • To personalise (your information helps us better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your individual needs)
  • To process transactions
  • To send periodic emails
  • To administer a contest, promotion, survey or other site feature
  • The email address you provide for order processing may be used to send information and updates pertaining to your purchase/ registration. In addition to this, the email address you provide when signing up for our Newsletter will be used to send you our Newsletter.

Note: If at any time you would like to unsubscribe from receiving future Newsletters, we include unsubscribe instructions at the bottom of each Newsletter.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

How do we use cookies?

We store cookies on your computer to identify that you have been to our site before, and to personalise certain content based on previous behaviour.

You can opt-out of Google’s use of cookies by visiting Google’s Ads Settings page.

If you would not like to be tracked during your visit you can install a Do Not Track Plugin for Google Chrome or enable the Do Not Track feature in Firefox.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may, however, release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other’s rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Your consent

By using our site, signing up for newsletters or conducting business with us, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to make changes to our Privacy Policy. We will post the changes on the Privacy Policy page here. The Privacy Policy was last modified on 8th Dec 2022.

Contact us

If you have any questions regarding these Terms and Conditions you may contact us at the following email address:

Creative Studio Collective 2022